Your privacy is important to us. This policy outlines how we handle, store, and protect your personal information in compliance with South African law and relevant international regulations.

Information We Collect

We collect data you provide directly and information related to your interactions with our platform.

• Contact details such as names, phone numbers, email, and address provided through inquiry forms.
• Service-related inputs, including strategies or rules submitted for analysis and technical scenarios.
• Usage activity, device type, IP address, and diagnostic details collected through cookies and analytics tools.
• Documentation or correspondence exchanged during project evaluation or ongoing support.

How Your Data Is Used

Data is processed only for purposes agreed upon, such as providing analysis services or responding to your requests.

• Process, manage, and deliver your requested technical reviews or consultations.
• Communicate updates, service changes, or request clarifications as required.
• Strengthen platform security and performance through analytics.
• Fulfill compliance, legal, or regulatory requirements in South Africa and abroad.

Legal Basis for Processing

Processing occurs only when permitted by law and with your explicit consent.

We rely on your consent, legitimate interest to provide our services, and legal obligations for some processing activities. All activities are subject to your ongoing rights and South African data laws.

Who We Share With

Your data is not sold. Sharing is limited and controlled.

• Third-party service providers only as necessary for secure storage, analytics, or technical infrastructure support.
• Legal or regulatory bodies if required by binding law or valid legal process.
• With your explicit consent, specific partners or collaborators assisting in your requested analysis.

Data Security

We use modern safeguards and access restrictions to protect your information from loss, unauthorized access, or misuse. Data is encrypted, regularly audited, and only accessible to authorized reviewers. However, no internet-based system can be fully immune to all threats.

Your Rights

Your privacy rights are upheld under South African regulations and relevant global frameworks.

• Request access to personal data we hold about you and obtain a copy.
• Request corrections or updates to data that is inaccurate or incomplete.
• Request deletion of personal information when permitted under law.
• Withdraw your consent for processing where processing is based on consent.

Cookies & Tracking

Cookies allow us to deliver core site features, enhance analytics, and support secure sessions. You can manage your preferences in your browser.

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Contact Us

For privacy-related inquiries, to exercise your rights, or to request removal, please contact our data privacy team.

Changes to This Policy

We review this policy periodically. Any updates will appear here with a revised date. Please check back for changes.